Department of Information Systems & Business Analytics
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Browsing Department of Information Systems & Business Analytics by Author "Information Systems."
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Item Information leaks and information systems.(2012-11-29) Madden, Joshua E.; Trower, Jonathan.; Information Systems.; Baylor University. Dept. of Information Systems.While the rise of WikiLeaks and other leak-related organizations has been reflected in the research in international relations, it has received limited focus within the field of information systems. This study surveyed current college students in order to understand what factors may play a role in encouraging students to show a degree of concern in regards to information leaks. Factors such as concernment about the national security of the United States and demographics have been analyzed against the degree of concern about information leaks reported by the students in the survey. The paper concludes with calls for further research within the field of information systems in regards to the impacts of information leaks and other leak-related organizations.Item Internal social media's impact on socialization and commitment.(2013-05-15) Gonzalez, Ester S.; Leidner, D. E. (Dorothy E.); Information Systems.; Parks, Brian, USAA.; Baylor University. Dept. of Information Systems.Social media technologies present an opportunity for organizations to create value by acclimating new employees and increasing organizational commitment. Past research has indicated that many organizations have leveraged social media in innovative ways. The purpose of this study is to investigate an internal social media tool that was designed and implemented as part of a new hire program with the objective of socializing new hires in hopes of increasing employee commitment. A survey was administered to approximately 458 IT employees of a large, financial institution and 198 employees responded. This dissertation suggests that work related social media use is associated with role clarity and normative commitment. It also suggests that social related social media use is associated with knowledge of organizational culture, social acceptance, and affective commitment. In this dissertation, two types of social media use, four indicators of socialization and three indicators of commitment were analyzed. This dissertation concludes with a discussion of the findings and recommendations for future research on social media.Item Privatization and the resistance to change: technological, political, and sociological issues.(2007-03-07T02:48:54Z) Lackmeyer, Jay.; Trower, Jonathan.; Vaughn, Randal L.; Information Systems.; Baylor University. Dept. of Information Systems.Both Florida and Texas child welfare systems function heavily off of legislative mandates. In 1996, the Florida legislature mandated four pilot programs that privatized child welfare services through contracts with community-based agencies (McCullough and Associates). Since then Florida has privatized the entire state through 22 regionally defined lead agencies. Their role as a lead agency is to provide and/or sub contract all services related to maintaining children referred to them by the state or private investigators. In a similar fashion, Texas has pushed towards privatization with Senate Bill 6 which requires that all functions of foster care, adoption, and case management be moved to the private sector, with TDFPS (Texas Department of Family Protective Services) focusing only on abuse investigations. This thesis compares the Florida and Texas privatization story and through interviews with leading experts decides whether or not privatization is doomed to failure before it is initiated.Item A study of a workflow management system in higher education.(2009-06-10T12:59:52Z) Lemaster, Jeffrey B.; Vaughn, Randal L.; Information Systems.; Baylor University. Dept. of Information Systems.The Online Protocol Submission system is web-based workflow management system designed and implemented by Information Technology Services and the Office of the Vice Provost for Research at Baylor University. The system is secure and modular. The system automates certain processes in an effort to streamline the protocol procedure of the Institutional Review Board in preparation of the influx of protocols from Baylor University's vision to become a leading research institution. This project is a building block in moving the Baylor culture into technological innovation by replacing paper-laden processes with automated processes. This paper will describe the design process of the Online Protocol Submission system and examine its ability to handle the increase in workflow of the IRB.Item A theory of information systems strategy : antecedents and performance impacts through the development of dynamic capabilities.(2012-08-08) Lo, Janice.; Leidner, D. E. (Dorothy E.); Information Systems.; Baylor University. Dept. of Information Systems.Of central importance to the functioning of the IT department is its information systems (IS) strategy which delineates the perspective it takes toward IS and the general attitudes that reflect intentions regarding IS. While research attention has been copiously given to the arena relating to the strategic value of IS, much of it focuses on strategic IS planning, strategic alignment, and IS for competitive advantage. Fewer studies have assessed the impact of the IS strategy itself, which can be an important avenue through which firm performance may be realized. As such, we propose and test a theory of IS strategy that seeks to link IS strategy to IS’s contribution to firm performance. Drawing upon two major perspectives—the power and politics perspective and dynamic capabilities perspective—to formulate the research, we offer a model that includes antecedents and expected impacts of IS strategy. Responses from 271 CIOs were collected via an online-based survey to test the proposed model. Results suggest that the culture and power of the IT department are significantly associated with the type of IS strategy implemented. When departmental members are highly involved in the affairs of the department, the strategy is more likely to be defined, but not necessarily innovative; rather, a culture where creativity and risk taking abound is one in which innovative strategies seem to thrive. Further, departments with greater resource support and CIO expertise tend to implement more innovative strategies. Results also provide insights into the impacts of IS strategy. While innovative strategies reinforce dynamic capabilities development, undefined strategies tend to prove detrimental to capabilities development, and conservative strategies tend to neither help nor hurt capabilities development. The impact of strategy on performance is mediated through dynamic capabilities, with the IS Innovator leading in way of performance, followed by the IS Conservative, and lastly the IS Undefined, whose lack of strategy is harmful. Post-hoc analysis revealed a fourth possible IS strategy, one that strives for ambidexterity. Ambidextrous firms were associated with the most superior performance, leading to a potential extension of the existing IS strategy typology and a call for future research.