"Someone's soul is at stake" : navigating difficult belief in writing center conferences.
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2019-04-04Author
Fortenberry, Austin Coleman, 1994-
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This study investigates the responses of writing center consultants to
tutorials in which client writing expresses difficult or offensive belief. The
primary aim of this interpretive case study is gaining an understanding of the
strategies tutors have developed for navigating these sessions without
corresponding training. To this end, I interviewed current and previous writing
center consultants about their experiences in difficult sessions, coding the
resulting interview transcripts using grounded theory. This coding identified
four specific methods of response consultants have developed for addressing
difficult sessions. After identifying and describing these four responses, I
establish theoretical frameworks for determining the appropriateness and
effectiveness of each response. The study concludes by purposing this new
understanding and theorizing toward the development of productive theories
for tutor response in sessions containing difficult or offensive belief.
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