Getting to know your patrons : a user study at The Texas Collection.

Abstract

The purpose of this user study is to determine who the users of The Texas Collection are and if their needs are being met. A survey targeted both on-site and online patrons. Included in the survey was demographic information that was used to understand patron’s social media habits and use of Texas Collection social media. Additionally, the study uses data collected from past years regarding library and archival patrons in terms of patron classification and the material used. Incorporated together, the study can be used in the future by The Texas Collection administration and staff to better meet the needs of their users.