In young company: supervisor strategies for managing conflict with older subordinates.

dc.contributor.advisorSchlueter, David W. (David Walter), 1954-
dc.contributor.authorUrbantke, Lacy G.
dc.contributor.departmentCommunication Studies.en
dc.contributor.otherBaylor University. Dept. of Communication Studies.en
dc.date.accessioned2006-07-30T22:23:43Z
dc.date.available2006-07-30T22:23:43Z
dc.date.copyright2006-05-10
dc.date.issued2006-07-30T22:23:43Z
dc.descriptionIncludes bibliographical references (p. 85-93).en
dc.description.abstractThis study examined the conflict-management strategies used by younger supervisors with their older subordinates. The organizational culture variables of openness-to-change and supportiveness were also tested as mediating factors in the relationship between supervisor age and strategy selection. Survey data was obtained by subjects (n=132) through a network sample design. The sample represented professionals from ages 18-58 years with jobs in more than twenty industries. Subjects provided information about their conflict experiences with older workers and their organizational cultures. Results indicated that younger supervisors were more likely to use the avoiding style and less likely to use the collaborating style to manage conflict with older subordinates. The openness-to-change culture variable had a slight impact on the age-strategy relationship, but the age factor alone was found to be the most powerful predictor of the supervisor's selection of conflict management strategies.en
dc.description.degreeM.A.en
dc.description.statementofresponsibilityby Lacy G. Urbantke.en
dc.format.extentv, 93 p.en
dc.format.extent417365 bytes
dc.format.extent1161163 bytes
dc.format.mimetypeapplication/pdf
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/2104/4201
dc.language.isoen_USen
dc.rightsBaylor University theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. Contact librarywebmaster@baylor.edu for inquiries about permission.en
dc.rights.accessrightsWorldwide accessen
dc.subjectCommunication in organizations.en
dc.subjectAge and employment --- United States.en
dc.subjectConflict management.en
dc.titleIn young company: supervisor strategies for managing conflict with older subordinates.en
dc.typeThesisen

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