Theses/Dissertations - Communication Studies
Permanent URI for this collectionhttps://hdl.handle.net/2104/4478
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Browsing Theses/Dissertations - Communication Studies by Author "Broaddus, Rebecca F., 1989-"
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Item Employee sensemaking following an organizational change: a case study on the role of identification, framing, and dissent.(2016-03-07) Broaddus, Rebecca F., 1989-; McNamee, Lacy G.This research explored how identification, framing, and dissent influenced employee sensemaking following an organizational change implementation. Retrospective narrative interviews were conducted with 20 individuals who experienced a departmental restructure within a franchise holding company. The data was coded and analyzed using paradigmatic narrative analysis, a form of grounded theory. Results revealed participants demonstrated four types of sensemaking processes referred to as lone wolf, soldier, evangelist, and voyeur. Future research should consider a more complex understanding of the employee experience following organizational change with the intent to reduce employee burnout and intent to leave.