Theses/Dissertations - Information Systems & Business Analytics
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Browsing Theses/Dissertations - Information Systems & Business Analytics by Author "Koch, Hope W."
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Item Collaborating for good : building a virtual reality simulation to improve health outcomes in the urban slums of India.(2018-04-25) Mahid, Zonayed, 1993-; Green, Gina C., 1962-; Koch, Hope W.This research studies a cross-discipline, cross-cultural, and cross-sector collaborative process used to build a virtual reality simulation (VRS). The VRS is part of a social innovation collaboration (SIC) project to improve health outcomes in India’s urban slums. The SIC includes a hospital, two universities, two technology companies and the community that collaborated for 15-months to build the VRS. By analyzing data generated from the SIC meetings, interviews, emails, and project documents, we found that these collaborations are wrought with contradictions primarily coming from competing allegiances between each organization’s control structure and the goals of the SIC. This study reports on the contradictions and discusses macro- and micro-level mechanisms the SIC team used to keep contradictions from escalating to conflict and thwarting the project. This study offers guidance to creating successful SICs that use technology to address health and poverty in developing countries. Theoretically, we integrate structuration and role conflict theories.Item Dignity, respect and grace in participatory research involving university teams.(2020-04-20) Kulaba, Peter, 1977-; Green, Gina C., 1962-; Koch, Hope W.Higher education institutions are increasingly responding to global development challenges through collaborative interventionist research efforts with organizational partners. By doing so, they increasingly engage in roles previously the purview of international development organizations. This research, through a critical research in information systems (CRIS) lens, evaluates the collaboration between an American university team and India-based hospital team and technology vendors. A participatory design approach is used in the collaboration to develop an mHealth application that addresses the growing challenge of diabetes among a slum population in Bengaluru, India. The study found that when research involves working in distributed teams, despite technological advances, the importance of creating opportunities for physical interaction between research collaborators is important. Secondly, at initiation, communication plans are necessary to ensure cohesiveness and safeguard documentable history. Lastly, treating each other with respect, dignity and genuine grace was found to be most critical in ensuring a meaningful participatory collaboration.Item From analytics investments to revenue generation : a three-stage process to value creation with business analytics.(2020-07-28) Peters, Uchenna, 1983-; Koch, Hope W.Business analytics is currently changing the business landscape in terms of competition, innovation, and relevance. While it is said that the combination of big data and advanced analytics technologies hold vast potential for boosting innovation, competition, and productivity for organizations across diverse industries, scholarly research on how they lead to competitive advantage and business value are scarce. This study examines how organizations can create value from their analytics investments. This study is based on a 5 – year single case study with multiple projects of a large U.S.- based distribution firm that partnered with a technology provider to implement analytics to improve its profit margins. Utilizing the theory of affordance and metaphor of imbrication as a synthesizing device, a qualitative analysis of semi-structured interviews, field notes from observation meetings, and project documents indicate that organizations may go through three stages to create value from their analytics investments. This research offers two primary contributions. First, the use of the affordance theory and imbrication metaphor provides a holistic understanding of the factors that play an essential role in the value-creation process with business analytics. Second, this study offers a three-stage process model that provides insights into the recursive inter-relationship of socio-technical entities in the organizational environment that impact the extent to which analytics affordances can be actualized.