Lost in Translation: A Study of the Usage of the Spanish Language in Health Care
Due to the rise in the use of the Spanish language, a cultural and language barrier has developed within the health care system potentially affecting the care provided to Spanish speaking patients. This condition provides a motive for a study to examine the usage and availability of Spanish language provided via the Internet by health insurance companies. Taking into account previous studies and current demographic information of United State Hispanics, this study intends to use quantitative measures as well as qualitative assessments to examine the efforts of health insurance companies to bridge an information and coverage gap that could potentially affect care for Hispanics in the state of Texas. Ultimately the objective of this study is to determine how language use could be altered in order to provide Hispanics with the care currently available to the English monolingual population in Texas.