Demand/withdraw patterns in organizations.

dc.contributor.advisorFord, Jessica Lynn.
dc.creatorJamerson, Brianna N., 1999-
dc.date.accessioned2023-09-21T13:25:17Z
dc.date.available2023-09-21T13:25:17Z
dc.date.created2022-08
dc.date.issuedAugust 2022
dc.date.submittedAugust 2022
dc.date.updated2023-09-21T13:25:17Z
dc.description.abstractThe purpose of this study is to examine and investigate if demand/withdraw patterns occur in organizations, filling a gap in the literature exploring demand/withdraw outside of interpersonal relationships. Demand/withdraw is a pattern of communication in which one person makes a demand, complains, or nags, and the other relational partner avoids certain conversation(s) by withdrawing and becoming defensive. To date, studies examining demand/withdraw are housed within the interpersonal communication body of literature, but this study seeks to examine whether this pattern also occurs within organizations. Using a grounded theory approach, this thesis explores the phenomenon of demand/withdraw through qualitative interviews. The results of this study support that demand/withdraw patterns occur in the supervisor/subordinate relationship, as well as the coworker relationship, and all demand/withdraw patterns result in generally negative outcomes for the respective individuals. The theoretical and practical implications are discussed.
dc.format.mimetypeapplication/pdf
dc.identifier.uri
dc.identifier.urihttps://hdl.handle.net/2104/12368
dc.language.isoen
dc.rights.accessrightsNo access – contact librarywebmaster@baylor.edu
dc.titleDemand/withdraw patterns in organizations.
dc.typeThesis
dc.type.materialtext
thesis.degree.departmentBaylor University. Dept. of Communication.
thesis.degree.grantorBaylor University
thesis.degree.nameM.A.
thesis.degree.programCommunication

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