Employee sensemaking following an organizational change: a case study on the role of identification, framing, and dissent.
| dc.contributor.advisor | McNamee, Lacy G. | |
| dc.creator | Broaddus, Rebecca F., 1989- | |
| dc.date.accessioned | 2016-06-21T13:59:06Z | |
| dc.date.available | 2016-06-21T13:59:06Z | |
| dc.date.created | 2016-05 | |
| dc.date.issued | 2016-03-07 | |
| dc.date.submitted | May 2016 | |
| dc.date.updated | 2016-06-21T13:59:06Z | |
| dc.description.abstract | This research explored how identification, framing, and dissent influenced employee sensemaking following an organizational change implementation. Retrospective narrative interviews were conducted with 20 individuals who experienced a departmental restructure within a franchise holding company. The data was coded and analyzed using paradigmatic narrative analysis, a form of grounded theory. Results revealed participants demonstrated four types of sensemaking processes referred to as lone wolf, soldier, evangelist, and voyeur. Future research should consider a more complex understanding of the employee experience following organizational change with the intent to reduce employee burnout and intent to leave. | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.uri | http://hdl.handle.net/2104/9614 | |
| dc.language.iso | en | |
| dc.rights.accessrights | Worldwide access | |
| dc.subject | Organizational change. Sensemaking. Organizational identification. Role identification. Framing. Dissent. Communication. | |
| dc.title | Employee sensemaking following an organizational change: a case study on the role of identification, framing, and dissent. | |
| dc.type | Thesis | |
| dc.type.material | text | |
| thesis.degree.department | Baylor University. Dept. of Communication. | |
| thesis.degree.grantor | Baylor University | |
| thesis.degree.level | Masters | |
| thesis.degree.name | M.A. |
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